Terms of Service

1. Acceptance of terms

These terms apply to all visitors, users, and others who access or use BotifyNow. Additional terms may apply to paid plans, as described at checkout or on our pricing page.

2. Liability

The Services are provided on an "as-is" and "as-available" basis. We make no warranties regarding accuracy, reliability, or completeness.

To the fullest extent permitted by law, Botifynow PVT LTD is not liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including loss of profits, data, or goodwill, arising from use of or inability to use the Services.

You agree to indemnify and hold harmless Botifynow PVT LTD from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Services or violation of these terms.

3. User content

You retain ownership of content you upload or provide (knowledge sources, configurations, chat data, and similar materials). By uploading content, you grant us a non-exclusive, royalty-free, worldwide license to use, store, and process that content solely to operate and improve the Services.

You must not upload content that is illegal, defamatory, obscene, or that infringes third-party rights. You are solely responsible for your content. We may remove content that violates these guidelines.

4. External links

The Services may include links to third-party websites. We do not endorse or assume responsibility for external content, privacy practices, or services. Visiting external links is at your own risk.

5. Account management

• We may suspend or terminate accounts for violations of these terms or suspected fraudulent activity.
• You are responsible for keeping account credentials confidential and for notifying us of unauthorized use.
• You may request account deletion by contacting [email protected].

6. Uptime, security, and privacy

We strive for continuous availability but do not guarantee uptime. Interruptions may occur due to maintenance, updates, or technical issues. We use reasonable security measures, but no online platform is completely secure.

Our Privacy Policy governs how we collect and use personal data. By using the Services, you agree to that policy.

7. Subscriptions and payments

Paid plans are billed according to the selected subscription and payment provider. Refunds and cancellations are described in our Refund & Cancellation Policy. Digital delivery of access is described in our Shipping & Delivery Policy.

8. Intellectual property

BotifyNow branding, software, and documentation remain our property (or our licensors'). You must ensure content you provide does not infringe others' intellectual property rights.

9. Third-party services

We may use third-party services for hosting, payments, authentication, AI model providers, and related operations. We are not responsible for their performance or availability beyond our reasonable control.

10. Updates to these terms

We may modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use after changes constitutes acceptance.

Business details

Legal name: Botifynow PVT LTD
Brand: BotifyNow
Email: [email protected]