Privacy Policy
Effective date: July 29, 2026
BotifyNow is operated by Botifynow PVT LTD ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://botifynow.com ("Site") and use our services ("Services").
Questions: [email protected].
1. Consent
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.
2. Information we collect
Personal information
- Account information: name, email address, and related profile details when you sign up (including via Google OAuth where used).
- Billing: payment and subscription details processed by our payment providers; we do not store full card numbers on our servers.
- Communications: emails and support correspondence.
- Content you provide: knowledge sources, bot configurations, chat-related data, and other materials you upload or generate while using the Services.
Non-personal information
- Usage data: pages visited, features used, timing, and technical details (browser, device, IP address).
- Cookies & tracking: used for sessions, authentication, preference retention, and analytics.
3. How we use your information
- Provide, operate, and improve the Services
- Authenticate users and process transactions
- Send administrative notices and customer support replies
- Send optional marketing communications (you may unsubscribe)
- Detect fraud, enforce policies, and protect security
4. Data retention & deletion
- We retain personal data while your account is active and as needed to provide the Services and meet legal obligations.
- You may request deletion by contacting [email protected]. Some backup copies may persist for a limited period before permanent removal.
5. Cookies & tracking
We use cookies to maintain login sessions, remember preferences, analyze usage, and improve security. You can control cookies through your browser settings; disabling some cookies may limit functionality.
6. Sharing of information
We do not sell your personal information. We may share information with:
- Service providers that help us run the Services (e.g. hosting, authentication, email, payment processing)
- Legal compliance when required by law or legal process
- Business transfers in connection with a merger, acquisition, or asset sale
7. Third-party links
Our Site may link to external sites. We are not responsible for their privacy practices. Review their policies before sharing information.
8. GDPR and similar rights
If you are in the EEA, UK, or a region with similar laws, you may have rights to access, correct, erase, restrict, or port your personal data, and to object to certain processing. Contact [email protected] to exercise these rights.
9. Children's information
Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us immediately.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Business details
Legal name: Botifynow PVT LTD
Brand: BotifyNow
Email: [email protected]